EAN Workshops

Workshops

EAN has developed modules addressing some of the most common issues affecting job performance and other workplace issues. *Indicate workshops encouraged for Supervisors.

*Making Generational Differences Work
*Communication Skills for Managers
*Constructive Confrontation Skills for Supervisors and Managers
Lighten Up! Stress Reduction for a Tense World
*Managing Change: Whose Job is it Anyway?
Communication Skills: The Gentle Art of Listening
Communication Styles: Understanding Differences in Personalities
*Violence in the Workplace
Defusing Anger: Turning Mountains into Mole Hills
Mental Shielding: What to do When Anger & Criticism Hurt
Positive Conflict Resolution: Where Everybody Wins
*Sexual Harassment: Whose Problem is it?
Maintaining Clear Boundaries in the Workplace: When to Say What to Whom
Managing Your Time so it Doesn't Manage You
Caring for Elderly Parents: Multiple Needs, Difficult Decisions
Surviving A Divorce
Loss & Grief
Understanding Substance Abuse
Making Work Fun
Managing Winter Blahs
*Cultural Diversity
Problem Solving
Conquering Emotional Eating
Gossip in the Workplace
Dealing with Debt
Establishing a Budget
Dealing with a Financial Crisis

Conquering Emotional Eating
This workshop addresses the social, emotional and biological reasons for why we eat when stressed and addresses strategies for overcoming them.

Making Generational Differences Work
Today's workforce can have as many as four different generations working together, each with their own distinctive style and ways of viewing work related issues. This workshop helps managers and employees understand the outlook and experiences of different generations to improve respect, communication and relationships in the multi-generational workplace.

Communication Skills for Managers
Good communication skills are the key to being a good manager. This workshop helps managers practice listening skills and assertive communication with employees along with identifying ways to manage stress under difficult situations. Participants will leave this workshop with an understanding of healthy skills to practice in daily communication with employees.

Constructive Confrontation Skills for Supervisors and Managers
Confronting performance problems isn't any fun for managers or employees, however not confronting them can lead to larger problems. This workshop helps managers understand the process for addressing a problem in the work environment effectively and learning ways to avoid the common traps that managers fall into when addressing a performance issue with an employee.

Lighten Up! Stress Reduction For A Tense World
This workshop can be adapted for either individuals or organizations. It is largely experiential in teaching relaxation techniques and in providing opportunities for employees to evaluate ways to reduce stress in their personal and work lives.

Managing Change: Whose Job Is It Anyway?
In today's world, that old saying, "the only thing constant is change" is more true than ever. Rapid and major changes occur both in our personal lives and in the organizations where we work. Understanding the change process, our personal responses to change and strategies for managing our response to change is the focus of this workshop. Either a video or experiential format is available.

Communication Skills: The Gentle Art of Listening
Communication difficulties often develop because we don't know how to listen to one another effectively before responding. Fortunately, listening is a learned skill and this workshop begins with the fundamentals, in an effort to help employees decrease communication difficulties in the workplace.

Communication Styles: Understanding Differences in Personalities
This workshop begins with a self-analysis assessment and proceeds with teaching specific techniques for approaching other personality types more effectively. Participants generally find this useful both at work and in their personal lives.

Violence in the Workplace
An ounce of prevention is worth far more than a pound of cure when it refers to the threat of violence in the workplace. The employer who has a plan in place for handling highly sensitive situations is far less likely to be the target of any threats or actual violence. This workshop aims to assist particularly managers in recognizing and responding immediately and appropriately to potential violence. The focus is sources of violence both from within and without the workplace. This workshop can be a major step in helping a company develop a workable violence prevention plan and/or threat assessment team.

Defusing Anger: Turning Mountains Into Mole Hills
Many high conflict or even potentially violent situations in the workplace can be avoided by understanding how anger works and when to intervene in order to reduce the intensity of feelings. Understanding one's own anger triggers and learning to listen responsively rather than reacting are stressed in this workshop. Particularly helpful for "frontline" employees.

Mental Shielding: What To Do When Anger and Criticism Hurt
This workshop teams well with "Defusing Anger" to teach participants how to recognize their own sensitivity to the anger of others and how to avoid escalating the emotional intensity by learning steps to self care and positive self-talk.

Positive Conflict Resolution: Where Everybody Wins
Differences in opinions and goals need not end in anger when participants have tools for resolving problems in win-win ways. This workshop provides experiential activities along with descriptions of conflict resolution styles. It stresses the element of choice each person has in determining outcomes of conflicts.

Sexual Harassment: Whose Problem Is It?
In the Workplace, it's everyone's concern. Many employees are unclear about what actions may be considered as harassment. This workshop gives clear examples and definitions. It is particularly helpful in supporting managers who need to know when and how to take action.

Maintaining Clear Boundaries in the Workplace: When to Say What to Whom
Many workplace difficulties arise when there is not a clear understanding of the differences in the many roles each of us play in our lives. This workshop clarifies some of those distinctions and uses role plays to assist participants in understanding how to set better boundaries more gracefully.

Managing Your Time So It Doesn't Manage You
Handling daily stress and constant change can be easier with skills taught in this workshop. Learning to prioritize and create a balanced personal lifestyle can improve work performance.

Caring for Elderly Parents: Multiple Needs, Difficult Decisions
Life at home can certainly impact workplace performance. Many employees belong to the "sandwich" generation and try to juggle caring both for their children and for their parents. This workshop focuses on some of the difficulties they face and provides a list of community resources that may be supportive to them.

Surviving A Divorce
With the frequency of divorce and the re-blending of new families, the workplace is often host to the multiple complexities of juggling family stressors and difficulties. This workshop provides some understanding of the emotional process of divorce and its impact on every aspect of a person's life. Self-care issues, maintaining boundaries, and leaving personal problems at home are all addressed.

Loss & Grief
In the rapidly changing environment, loss at many levels is encountered almost daily. Understanding the emotional impact and learning to handle feelings appropriately can noticeably reduce the impact of loss on workplace performance, whether the loss is personal or an event that actually occurs in the workplace.

Understanding Substance Abuse
This program takes a look at the various drugs of abuse and focuses on the concept of addiction. Participants will gain a greater awareness and understanding of substance abuse as it relates to individuals, families and co-workers. This workshop also explores the question of how to help someone who doesn't want help.

Making Work Fun
This workshop, based upon the vision of the Pike Place Fish Market in Seattle, Washington, will introduce you to ideas you can implement at your place of work that make work fun. The philosophy of the Pike Place Fish Market goes beyond simply having fun to how to make your customer service truly world class and creating a work environment where people, employees and customers alike, want to be there.

Managing Winter Blahs
Winter doesn't need to be BLAH! Review the challenges that winter brings and learn effective ways to cope more effectively and prevent "the blahs."

Cultural Diversity
The face of America is changing, and the pace of that change is increasing every year. In this workshop you will be provided with thoughtful tips on how to accommodate the increasing workforce in a manner that is respectful to others and yourself. Studies have shown that companies that are actively aware of the issues of diversity are more productive and profitable than those that are not.

Problem Solving
Problem solving is made simple for participants through learning techniques to help conquer difficulties. Participants learn to identify when problem solving is needed and how to develop a plan of action for applying problem solving as a group or individual.

Gossip in the Workplace
Gossip is one of the most difficult and stress issues in many work settings. This hour hour long training looks at why employees gossip, what constitutes gossip and how to deal with gossip in any work setting. This is training useful for both supervisors and frontline staff.

Dealing with Debt
If you are dealing with overwhelming debt, you are not alone. The average American spends $1.22 for every dollar he or she earns. This means more and more of us are using credit just to get by. This workshop gives information about debt, dealing with creditors and resources for help to get out from underneath the stress of debt.

Establishing a Budget
How and why to establish a budget is not something many of us were taught in school or at home. This workshop provides reasons for establishing a budget along with the how to set up a budget and live with it.

Dealing with a Financial Crisis
In today's uncertain times, finances is something we all have to handle with care. What do we do when we have an unexpected financial crisis? This workshop offers pointers on ways to handle the pressure of a financial crisis by taking care of yourself, tapping into resources and offering some practical techniques to help yourself and family live within your established budget.