![]() Help for Employees The employee assistance program (EAP) is an employer-sponsored program. This benefit provides confidential and professional assistance to help resolve problems that are affecting you or your family. |
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What is an EAP? Why an EAP? What kind of problems? Who can use the EAP? Is it confidential? What happens when I go to the EAP? How much does it cost? Why wait? How do I use the EAP? |
"EAPs are well used. About a quarter of a company's work force uses its program sometime during a five-year period, according to a study done for the U.S. Department of Health and Human Services." |
What
is an EAP?
It is a program that provides
confidential and professional assistance to help resolve problems that are affecting you
or your family.
Why
an EAP?
All of us have problems from
time to time. When a personal problem makes life difficult, it can also lead to
difficulties at work. The EAP is designed to help employees before their personal
problems become work problems.
Who
can use the EAP?
Employees and their families
(immediate members of the household) can use the EAP on a self-referral basis.
Employees may also be referred by their supervisors when personal problems affect job
performance.
Is
it confidential?
YES - Confidentiality is a
vital part of your EAP. Your employer will not know that you have requested
assistance without your permission. No records related to counseling will be placed
in your personnel file, nor will promotion or transfer opportunities be affected if you
use the program.
What
happens when I go to the EAP?
You talk with a certified,
licensed professional about your problems. After careful consideration, you and the
counselor will establish a plan for further assistance. Sometimes knowing where to
turn for help can be difficult, but through the Employee Assistance Program, experienced
professionals are available to help you or members of your family with a variety of
concerns. When you understand your problems and the resources available, you decide
if you want help. The decision is yours.
How
much does it cost?
Your employer has prepaid the
cost of the initial evaluation and brief counseling session(s). If further
counseling is recommended, additional costs are the responsibility of the employee.
Why
wait?
The best time to seek help for
a problem is as soon as it begins to affect your well-being at home or on the job.
How
do I use the EAP?
If you or members of your
household are experiencing emotional or other problems, please call the Employee
Assistance Network to make an appointment with one of our qualified professionals.
For assistance call:
1-800-454-1477
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