Testimonials

“When Employee Assistance is needed, timing may just be the sole denominator of success. EAN has consistently, without procrastination provided expedient and professional services to the Bristol Compressors team, which has proven positive… time and time again! The dedicated friendly atmosphere turns complicated situations into resolve. That’s why we choose EAN!"
Rick Nunley, Director, Human Resources
Bristol Compressors International, Inc.

"The Employee Assistance Program is always there to help in assuring our agencies success by providing training to our management staff, critical incident debriefing, and service to assure the well being of our most valuable resource, our staff. Since becoming involved with EAN over thirteen years ago we’ve only experienced the greatest of services."
Patsy P. Dowling, Executive Director
Mountain Projects Community Action Agency

"The Employee Assistance Network has been a wonderful resource for Land-of-Sky Regional Council. Their staff has been extremely responsive and effective in dealing with diverse and difficult issues that employees face, at work and at home. They are dedicated partners in making sure Land-of-Sky employees stay healthy!"
Danna H. Stansbury, MPA
Land-of-Sky Regional Council

In case of inclement weather, please check with our office for our schedule, As always, our EAN on-call counselor is available by calling 800-454-1477 and listening for instructions to be transferred to the Emergency Counselor. Any appointment changes or confirmations should not be directed to the on-call counselor. This is for emergencies only. Please leave a message at 828-252-5725 and we will contact you the next business day regarding your appointment needs.

EAN’s exciting 2020 announcement – John Howard’s retirement and Dawn Marie Klug becomes COO/President!

John has served at President/CEO of Employee Assistance Network since 1985. He has worked in the mental health, chemical dependency and EAP fields since 1972 as a counselor, educator, administrator and consultant. With over 45 years experience, he has presented at numerous conferences as an expert on human behavior and it’s impact on workplace productivity, behavioral risk management, violence prevention, ethics and healthcare cost containment. As a consultant, he has assisted numerous EAP’s in the audit of their service delivery systems and in the development of written business and marketing plans. He is a past President of the North Carolina Chapter of the Employee Assistance Professionals Association and was named their “Outstanding Member of the Year” in 1998 and honored with the “President’s Achievement Award” in March, 2010. He has served on the Board of Directors of the International EAP Association as Southern Regional Director and has served on numerous national committees over the past two decades.

Dawn Marie Klug, LPC/CEAP/LEAP is a Licensed Professional Counselor and has a Masters Degree in Mental Health Counseling. She is also a Certified Employee Assistance Professional and is a Licensed Employee Assistance Professional in North Carolina. She has been working in the EAP field since 2000 and has experience in inpatient and outpatient substance abuse counseling as well as group, individual and couples counseling. Her specialty areas include critical incident stress management, diversity in the workplace and development of leadership skills. Dawn is currently the Chief Operating Officer and President of EAN and provides account management services, training, consultation, assessment, referral and brief counseling services along with clinical supervision of the EAN counseling staff. She has served on the Board of Directors for Employee Assistance Professionals Association and is a Past President of the North Carolina Chapter of Employee Assistance Professionals. Dawn received the Member of the Year Award of NC EAPA in 2005 and the John Burke President’s Achievement Award in 2018.