Meet the Staff of Employee Assistance Network

Administrative Staff

John Howard, CEAP, LEAP

John Howard, CEAP, LEAP is the President/CEO of Employee Assistance Network. He has served in that capacity since 1985. Mr. Howard has worked in the mental health, chemical dependency and EAP fields since 1972 as a counselor, educator, administrator and consultant. As a Licensed Employee Assistance Professional with over 25 years experience, he has presented at numerous conferences as an expert on human behavior and it’s impact on workplace productivity, behavioral risk management, violence prevention, ethics and healthcare cost containment. As a consultant, he has assisted numerous EAP’s in the audit of their service delivery systems and in the development of written business and marketing plans. He is a past President of the North Carolina Chapter of the Employee Assistance Professionals Association and was named their “Outstanding Member of the Year” in 1998 and honored with the “President’s Achievement Award” in March, 2010. He has served on the Board of Directors of the International EAP Association as Southern Regional Director and has served on numerous national committees over the past two decades.

Fran Allen, Office Manager

Shirley Christopher, Intake Coordinator

Clinical Staff

Alice Massanari, LCSW, Staff Counselor

Alice Massanari, M.A., M.S.W.,L.C.S.W has been a staff counselor with EAN since 1997. She is a clinical social worker licensed by both the state of North Carolina and the state of Florida. Her M.A. is in English from the University of New Orleans and her Master’s degree in Social Work is from the University of South Florida. She is a co-owner of Interactive Resources which writes and facilitates psycho-educational programs and provides coaching and counseling for parents and couples.

Tom Doyle, MA, LPC, Staff Counselor

Tom Doyle, MA/LPC has been a staff counselor with EAN since 2001. He has been a licensed professional counselor in North Carolina since 1999. His master’s degree is in clinical psychology from Duquesne University. He worked for over 20 years in New York State as a psychologist prior to moving to Asheville in 1997.

Dawn M. Klug, LPC/CEAP/LEAP, Senior Account Manager, Clinical Team Supervisor

 Dawn Marie Klug, LPC/CEAP/LEAP is a Licensed Professional Counselor and has a Masters Degree in    Mental Health Counseling. She is also a Certified Employee Assistance Professional and is a Licensed Employee Assistance Professional in North Carolina. She has been working in the EAP field since 2000 and has experience in inpatient and outpatient substance abuse counseling as well as group, individual and couples counseling. Her specialty areas include critical incident stress management, diversity in the workplace and development of leadership skills. Dawn is currently the Clinical Supervisor at EAN and provides account management services, training, consultation, assessment, referral and brief counseling services. She is also the Vice President of the North Carolina Chapter of Employee Assistance Professionals and received the Member of the Year Award in 2005.

Louise Cate, MSW/LCSW, Account Manager

Louise L. Cate, MSW, LCSW, is a North Carolina licensed clinical social worker with a Master’s degree in social work from Tulane University. She has been employed at EAN since 2006 where she acts as a staff counselor, chair of the Credentialing Committee, and account manager. Her background is in community mental health with over 30 years experience in treating emotional problems and substance abuse. In addition to her clinical focus she worked in Quality Assurance and supervised the agency internship program, educating area graduate students. She has also served as grant manager to a federal grant responsible for integrating mental health care into primary practice settings. She is a member of the National Association of Social Workers.

Barbara Kruszewski, LCSW, Staff Counselor

Barbara Kruszewski, LCSW, CSAC, has worked for 22-years in an in-house government employee assistance program, before moving to Asheville, and beginning her work at EAN. She is licensed in NC as a Clinical Social Worker and in Virginia as a Substance Abuse Counselor, and also has training in both Marriage and Family Counseling. She graduated from Vanderbilt University with a Master’s degree in counseling and from The Catholic University of America with a Master’s degree in Social Work. She is a long-time member of the American Association of Marriage and Family Therapy and the National Association of Social Workers.

Steve Wampler, LPC, Staff Counselor

Steven E. Wampler, LPC, is a staff member at EAN. He is a Licensed Professional Counselor and has a Master’s Degree in Community Counseling from Mississippi State University. His counseling experience includes more than 15 years in university/college settings, inpatient and outpatient mental health, and in private practice. He also spent over 5 years as a corporate employee with both sales and account management responsibilities. He has extensive training in couple/marital therapy and has experience in both teaching and presenting.

Ron Bruder, LCSW, Staff Counselor

Ron Bruder, LCSW, ASCW, CCH is a North Carolina licensed social worker.  He has been employed at EAN since 2008.  Previously he worked in Ohio and Georgia for a national EAP for 15 years.  While in Atlanta, Georgia he provided EAP counseling and consultation to Postal employees.  While serving this client organization he also did critical incident debriefings involving workplace conflicts, violence, bombing, shooting and workplace robberies.  Prior to his EAP experience he was director of a multifaceted, large urban mental health program.  He also had a private practice providing individual therapy, management consultation and organizational development for small businesses.  He is originally from Ohio and has been licensed in Ohio and Georgia.