John Howard, President / CEO
John Howard is the President/CEO of Employee Assistance Network. He has served in that capacity since 1985. Mr. Howard has worked in the mental health, chemical dependency and EAP fields since 1972 as a counselor, educator, administrator and consultant. With over 30 years experience, he has presented at numerous conferences as an expert on human behavior and it’s impact on workplace productivity, behavioral risk management, violence prevention, ethics and healthcare cost containment. As a consultant, he has assisted numerous EAP’s in the audit of their service delivery systems and in the development of written business and marketing plans. He is a past President of the North Carolina Chapter of the Employee Assistance Professionals Association and was named their “Outstanding Member of the Year” in 1998 and honored with the “President’s Achievement Award” in March, 2010. He has served on the Board of Directors of the International EAP Association as Southern Regional Director and has served on numerous national committees over the past two decades.
Shirley Christopher, Office Manager
Tammy Woody, Intake Coordinator
Alice Massanari, M.A., M.S.W.,L.C.S.W has been a staff counselor with EAN since 1997. She is a clinical social worker licensed by both the state of North Carolina and the state of Florida. Her M.A. is in English from the University of New Orleans and her Master’s degree in Social Work is from the University of South Florida. She is a co-owner of Interactive Resources which writes and facilitates psycho-educational programs and provides coaching and counseling for parents and couples.
Dawn Marie Klug, LPC/CEAP/LEAP is a Licensed Professional Counselor and has a Masters Degree in Mental Health Counseling. She is also a Certified Employee Assistance Professional and is a Licensed Employee Assistance Professional in North Carolina. She has been working in the EAP field since 2000 and has experience in inpatient and outpatient substance abuse counseling as well as group, individual and couples counseling. Her specialty areas include critical incident stress management, diversity in the workplace and development of leadership skills. Dawn is currently the Director of Operations at EAN and provides account management services, training, consultation, assessment, referral and brief counseling services along with clinical supervision of the counseling staff. She is also on the Board of Directors for Employee Assistance Professionals Association and a Past President of the North Carolina Chapter of Employee Assistance Professionals. Dawn received the Member of the Year Award of NC EAPA in 2005. She is also the current Past President of the Board for On Track Financial Counseling & Education of WNC.
Louise L. Cate, MSW, LCSW, is a North Carolina licensed clinical social worker with a Master’s degree in social work from Tulane University. She has been employed at EAN since 2006 where she acts as a staff counselor, chair of the Credentialing Committee, and account manager. Her background is in community mental health with over 30 years experience in treating emotional problems and substance abuse. In addition to her clinical focus she worked in Quality Assurance and supervised the agency internship program, educating area graduate students. She has also served as grant manager to a federal grant responsible for integrating mental health care into primary practice settings. She is a member of the National Association of Social Workers.
Rob Campbell, LPC has a Masters Degree in Clinical Psychology from Georgia State University, and is a Licensed Professional Counselor. His varied professional career has taken him from community mental health to entrepreneurship in the restaurant, hospitality, import and retail trades, and back full circle to mental health. His counseling has focused on working with adults in individual and group settings around issues related to trauma, depression and anxiety.
Debra Bergman, MA, LMFT is licensed Marriage and Family Therapist in North Carolina and Georgia. Her Master’s degree is in Educational Psychology with a specialization in Counseling and Guidance from California State University at Northridge. She was originally licensed as a Marriage and Family Therapist in California. Debra has had a varied career in her thirty years in the mental health field. For many years, she worked on the business side of behavioral health, serving as Director of Business Development for treatment centers in Georgia and North Carolina and in a leadership role with a managed behavioral healthcare company. She has previously served on the board of the Georgia Employee Assistance Professionals Association and Jewish Family Services of Western North Carolina. Her clinical experience includes work with chronic and life-threatening illness, bereavement, substance abuse, eating disorders and mood disorders.