Employee Assistance Network of North Carolina

CONNECT:
800.454.1477 800.454.1477

How EAN Can Serve You

For more than 30 years, EAN has been a provider of employee assistance programs, managed behavioral health care services and workplace-related consultation, training and education programs.

EAN provides personalized, affordable services to employer groups of all sizes. Our team of licensed counselors and consultants are committed to providing services of the highest quality to both individuals and organizations.

Employee Assistance Network helps managers and supervisors effectively address employee productivity and job performance issues. It is an effective resource for behavioral health issues and reduces company exposure to litigation. By reducing long-term health costs and improving productivity, Employee Assistance Network will help safeguard your company’s bottom line.

 

How EAN Serves Your Company

  • Support for Human Resources in dealing with employee problems
  • Effective resource for employee behavioral health problems
  • Improved employee morale
  • Increased productivity and work performance
  • Lower turnover and training costs
  • Offers supervisor and employee EAP awareness training
  • Reduce utilization of health benefits and workers compensation claims
  • Services to companies with multiple locations throughout Western North Carolina and the Southeast

How EAN Serves Your Employees

  • Free and useful services for employees
  • Convenient and Confidential
  • Reliable resource for information
  • Assistance in problem identification and resolution
  • Links to both private and community-based services
  • Provides wellness seminars and education workshops

Latest Post

EAP Services for Medical Professionals

Although the Biblical proverb says, “Physician, heal thyself,” many physicians, nurses and other medical professionals are still reluctant to seek one-on-one counseling with a counselor or psychiatrist when it would be highly beneficial to them. They are often in dire need of a sympathetic ear when it comes to understanding the magnitude of the daily trials they can face both at work and at home.

 

While some medical professionals prefer that a peer provide that support, some also can benefit by the use of an EAP. In addition to confidential support services designed specifically to help physicians deal with the stress of their profession, an EAP can provide a menu of convenient, time-saving work and life services designed to reduce the stress in their lives, as well as that of their families.

 

EAP counseling services address the barriers that typically prevent medical professionals from getting the help they need, such as lack of time, fear of stigma or loss of privileges or cost of treatment. And an EAP can help physicians and their families identify and resolve issues such as:

 

  • Depression, stress and anxiety
  • Chemical dependency and addictions
  • Marital and relationship issues at home and at work
  • Anger
  • Grief and loss
  • Workplace conflict
  • Financial and legal issues

 

The confidential EAP services we provide to medical professionals and their families include:

  • Convenient counseling by phone or in person
  • Immediate access to services 24 hours a day, 7 days a week
  • Referrals to specialized professionals, if necessary
  • Legal and financial assessment and referral

 

Work & Life Resources

When medical professionals feel good—physically, mentally and emotionally—their performance and productivity naturally improve. Patient confidence, satisfaction and retention go up. Staff morale increases.

 

Unfortunately, between the daily stress of a medical practice, emergencies and the demands of family life, these professionals often reach peak stress levels that can wreak havoc with their physical and emotional wellbeing. Our EAP is designed to reduce that stress.

 

Online Resources

Accessed through our member portal, medical professionals and their families can easily discover valuable work and life information online — with more than 20,000 articles and resources including self-search locators, online resources, financial calculators and other tools. We provide instant access to information on:

 

  • Parenting: Information on adoption, parenting and childcare, child development, wellness and more.
  • Aging: Topics on aging well and planning for the future to eldercare and dealing with grief and loss.
  • Living: Articles ranging from consumer choices and legal and finance help to pet care, home improvement and more.
  • Life Balance: Gives information and resources related to every aspect of personal growth, relationships and emotional wellbeing.
  • Health and Wellness: Provides a wide variety of articles and resources.
  • Legal: Resources including an online legal encyclopedia and helpful legal forms.
  • Working: Articles on career and workplace issues, as well as resource links.

Testimonials

"Adding the Employee Assistance Network to our already generous benefit package provided an excellent resource for supervisor and employee training along with counseling services to our employees and their families."

Tammy Rose, Personnel Technician
City of Marion

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Appointments

Want to make an appointment to see an EAN counselor?

Call 800-454-1477 and talk with the person who answers the phone. We will need to know the employer you or your family member has the EAN benefit through and some other demographic information to schedule your first appointment.

Insurance

Want to know who is in network to see a mental health provider through your insurance?

Call 800-454-1477 and talk with the person who answers the phone. We will need to know the employer who provides your health plan and if we manage the benefit, we will be able to connect you to an in network provider who specializes in the issues you want to work on.

EAP

Looking for an EAP?

Call 800-454-1477 and we will talk with you about the unique needs of your organization and how best to develop an Employee Assistance Program that meets those needs.