Employee Assistance Network of North Carolina

CONNECT:
800.454.1477 800.454.1477

How EAN Can Serve You

For more than 30 years, EAN has been a provider of employee assistance programs, managed behavioral health care services and workplace-related consultation, training and education programs.

EAN provides personalized, affordable services to employer groups of all sizes. Our team of licensed counselors and consultants are committed to providing services of the highest quality to both individuals and organizations.

Employee Assistance Network helps managers and supervisors effectively address employee productivity and job performance issues. It is an effective resource for behavioral health issues and reduces company exposure to litigation. By reducing long-term health costs and improving productivity, Employee Assistance Network will help safeguard your company’s bottom line.

 

How EAN Serves Your Company

  • Support for Human Resources in dealing with employee problems
  • Effective resource for employee behavioral health problems
  • Improved employee morale
  • Increased productivity and work performance
  • Lower turnover and training costs
  • Offers supervisor and employee EAP awareness training
  • Reduce utilization of health benefits and workers compensation claims
  • Services to companies with multiple locations throughout Western North Carolina and the Southeast

How EAN Serves Your Employees

  • Free and useful services for employees
  • Convenient and Confidential
  • Reliable resource for information
  • Assistance in problem identification and resolution
  • Links to both private and community-based services
  • Provides wellness seminars and education workshops

Latest Post

EAP Services and Evolving Technologies

The rapid pace of technological change – both what is available and how it is being used in the workplace – is a challenge and opportunity for HR, managers and EAP partners.

 

New behavioral health apps, chat bot apps and assessments, video conferencing and online training tools are being introduced to the marketplace on a regular basis.

 

Younger workers are very comfortable with, and often highly reliant on, technology. These workers are used to getting what they are looking for quickly and easily from their phones, tablets or computers. An effective EAP should support this mindset and your organization by making it very easy to connect to the EAP and its resources. Many EAPs offer multiple, easy ways to access services via an app, live online chat, or video calling. This enables anyone to get the assistance they want, when they want it.

 

Other efforts for making the EAP more engaging can include online screening and assessments of mental health, stress levels, or lifestyle or online eLearning, webinars and podcasts on a variety of subjects.

 

Apps & Chat Bots – Challenge and Opportunity

The majority of EAP professionals have positive feelings about the potential of apps to help employees and to expand the level of service that EAPs can provide. However, there is also concern about exaggerated claims being made as to the level of service an app can deliver.

 

Making sure that your EAP properly vets any apps that address the issues that appeal to your client companies and their employees is wise and helps ensure effectiveness for overall employee well-being.

 

On-Demand Support

The need for quick and accessible support is a critical element of a successful EAP, and something we wholly embrace at EANNC. We support today’s “always-on” workforce by providing convenient, 24/7 program access.

 

Because we offer comprehensive work-life and well-being resources, we consistently see increased usage of our services, which means more employees are engaging program services and getting the help they need.

 

An employee assistance program can be an enormous asset to your company, improving employee engagement and retention, and ultimately, benefitting your company’s bottom line.

 

If you’re interested in partnering with an EAP for your employees, contact us today. We’d be delighted to discuss how EANNC can serve your company’s needs.

Testimonials

"Their staff has been extremely responsive and effective in dealing with diverse and difficult issues that employees face, at work and at home."

Danna H. Stansbury, MPA
Land-of-Sky Regional Council

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Appointments

Want to make an appointment to see an EAN counselor?

Call 800-454-1477 and talk with the person who answers the phone. We will need to know the employer you or your family member has the EAN benefit through and some other demographic information to schedule your first appointment.

Insurance

Want to know who is in network to see a mental health provider through your insurance?

Call 800-454-1477 and talk with the person who answers the phone. We will need to know the employer who provides your health plan and if we manage the benefit, we will be able to connect you to an in network provider who specializes in the issues you want to work on.

EAP

Looking for an EAP?

Call 800-454-1477 and we will talk with you about the unique needs of your organization and how best to develop an Employee Assistance Program that meets those needs.