John Howard, President / CEO
John Howard is the President/CEO of Employee Assistance Network. He has served in that capacity since 1985. Mr. Howard has worked in the mental health, chemical dependency and EAP fields since 1972 as a counselor, educator, administrator and consultant. With over 30 years experience, he has presented at numerous conferences as an expert on human behavior and it’s impact on workplace productivity, behavioral risk management, violence prevention, ethics and healthcare cost containment. As a consultant, he has assisted numerous EAP’s in the audit of their service delivery systems and in the development of written business and marketing plans. He is a past President of the North Carolina Chapter of the Employee Assistance Professionals Association and was named their “Outstanding Member of the Year” in 1998 and honored with the “President’s Achievement Award” in March, 2010. He has served on the Board of Directors of the International EAP Association as Southern Regional Director and has served on numerous national committees over the past two decades.
Shirley Christopher, Office Manager
Tammy Woody, Intake Coordinator
Alice Massanari, M.A., M.S.W.,L.C.S.W has been a staff counselor with EAN since 1997. She is a clinical social worker licensed by both the state of North Carolina and the state of Florida. Her M.A. is in English from the University of New Orleans and her Master’s degree in Social Work is from the University of South Florida. She is a co-owner of Interactive Resources which writes and facilitates psycho-educational programs and provides coaching and counseling for parents and couples.
Dawn Marie Klug, LPC/CEAP/LEAP is a Licensed Professional Counselor and has a Masters Degree in Mental Health Counseling. She is also a Certified Employee Assistance Professional and is a Licensed Employee Assistance Professional in North Carolina. She has been working in the EAP field since 2000 and has experience in inpatient and outpatient substance abuse counseling as well as group, individual and couples counseling. Her specialty areas include critical incident stress management, diversity in the workplace and development of leadership skills. Dawn is currently the Director of Operations at EAN and provides account management services, training, consultation, assessment, referral and brief counseling services along with clinical supervision of the counseling staff. She is also on the Board of Directors for Employee Assistance Professionals Association and a Past President of the North Carolina Chapter of Employee Assistance Professionals. Dawn received the Member of the Year Award of NC EAPA in 2005. She is also a past President and previous member of the Board for On Track Financial Counseling & Education of WNC.
Misty Peterson, M.A., LPC is a Licensed Professional Counselor in the state of North Carolina. She has lived in the Asheville community since 2007, and holds a Master’s in Counseling from Southwestern College, in Santa Fe, NM. She has worked in the field of counseling for over a decade and her background and experiences are varied. She has provided individual, group, and family therapy services to children, adolescents, as well as adults, addressing issues related to stress, anxiety, anger, trauma, and depression. She has also worked as a Clinical Director overseeing several local behavioral health programs, and providing both operational and clinical supervision to a large team of professionals. In her role as a clinician, she maintains a focus on wellness, resiliency, and recovery. As a Counselor at EAN she offers assessments, provides referrals, conducts brief counseling and consultation services, and facilitates training.
Rob Campbell, LPC has a Masters Degree in Clinical Psychology from Georgia State University, and is a Licensed Professional Counselor. His varied professional career has taken him from community mental health to entrepreneurship in the restaurant, hospitality, import and retail trades, and back full circle to mental health. His counseling has focused on working with adults in individual and group settings around issues related to trauma, depression and anxiety.
Debra Bergman, MA, LMFT is licensed Marriage and Family Therapist in North Carolina and Georgia. Her Master’s degree is in Educational Psychology with a specialization in Counseling and Guidance from California State University at Northridge. She was originally licensed as a Marriage and Family Therapist in California. Debra has had a varied career in her thirty years in the mental health field. For many years, she worked on the business side of behavioral health, serving as Director of Business Development for treatment centers in Georgia and North Carolina and in a leadership role with a managed behavioral healthcare company. She has previously served on the board of the Georgia Employee Assistance Professionals Association and Jewish Family Services of Western North Carolina. Her clinical experience includes work with chronic and life-threatening illness, bereavement, substance abuse, eating disorders and mood disorders.
Janet Zander, MA, LPC is a Licensed Professional Counselor and has a Master’s Degree in Clinical Counseling from Franciscan University of Steubenville, Ohio and Undergraduate Degree from Florida State University.
Her background is in community mental health and private practice with over 25 years experience working with adults, children and adolescents, in individual and group therapy. Her clinical experience includes providing crisis intervention, supervision and the treatment of depression, mood disorders, anxiety, grief/loss and trauma.
Janet has 16 years prior career experience providing leisure services in municipal government. Skills and expertise includes facility management, coordination of special events and programs, supervision and training of staff and volunteers, in addition to managing a hurricane shelter.