Employee Assistance Network of North Carolina

CONNECT:
800.454.1477 800.454.1477
  • Home
  • About
    • Our Staff
    • What is an EAP?
    • Blog
  • Employers
    • EAP Services
    • Managed Care Services
  • Employees/Family
    • Tips for Communicating Effectively With Your Boss
    • Eight Tips to Help You Get Organized at Work
    • Survival Strategies for Single Parents
    • Combining Work and Family
    • Resources
    • Employee Forms
  • Managers/Supervisors
    • Training Options for Supervisors
    • Identifying Troubled Employees
    • Management Referral Guidelines
    • Frontline Supervisor
  • Providers
    • Levels of Care Criteria
    • Procedures for EAN Providers
  • Workshops
    • Workshops for Managers & Supervisors
    • Communications Workshops
    • Emergency First Responders
    • Workshops for Employees
  • Locations
    • Asheville
    • Hendersonville
    • Sylva
    • Waynesville
  • Contact

EAN Providers

Employee Assistance Network credentials and maintains a network of mental health and employee assistance affiliate providers throughout the United States.  Our goal is to maintain a network of quality providers who offer the best services to our client companies, covered employees and health plan members.

If you are interested in becoming an EAN provider, please contact us at 800-454-1477.

If you are a current provider,  the following information will be helpful:

Levels of Care Criteria –  includes the current criteria EAN implements for establishing medical necessity of outpatient and inpatient treatment

Procedures for EAN Providers – explains the process for establishing medical necessity with EAN for outpatient services provided to health plan members of the plans EAN manages

 

Announcements

 

In case of inclement weather, please call our office to confirm our office schedule. As always, our EAN on-call counselor is available by calling 800-454-1477 and listening for instructions to be transferred to the Emergency Counselor. If you do not reach our office, this could be due to power outages. Please try again. Any appointment changes or confirmations should not be directed to the on-call counselor. This is for emergencies only. Please leave a message at 828-252-5725 and we will contact you the next business day regarding your appointment needs.~ Be careful and stay warm!

Learn More

  • EAN brochure (PDF)
  • Frontline Supervisor Newsletter
  • Balanced Living Newsletter

Testimonials

"EAN has given firefighters our own “9-1-1” to call when we need help."

Fire Chief Scott Burnette
City of Asheville Fire Department

Read More

EAN Online

This is a service available to employees and family members of organizations that incorporate on-line services in their EAP contract.

Login

Locations

Asheville Office

Hendersonville Office

Sylva Office

Waynesville Office

Appointments

Want to make an appointment to see an EAN counselor?

Call 800-454-1477 and talk with the person who answers the phone. We will need to know the employer you or your family member has the EAN benefit through and some other demographic information to schedule your first appointment.

Insurance

Want to know who is in network to see a mental health provider through your insurance?

Call 800-454-1477 and talk with the person who answers the phone. We will need to know the employer who provides your health plan and if we manage the benefit, we will be able to connect you to an in network provider who specializes in the issues you want to work on.

EAP

Looking for an EAP?

Call 800-454-1477 and we will talk with you about the unique needs of your organization and how best to develop an Employee Assistance Program that meets those needs.

© 2011 - 2019 Employee Assistance Network of North Carolina | All Rights Reserved | Privacy Notice

Site by Asheville Web Fix