Employee Assistance Network of North Carolina

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800.454.1477 800.454.1477
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    • Our Staff
    • What is an EAP?
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  • Employers
    • EAP Services
    • Managed Care Services
  • Employees/Family
    • Tips for Communicating Effectively With Your Boss
    • Eight Tips to Help You Get Organized at Work
    • Survival Strategies for Single Parents
    • Combining Work and Family
    • Resources
    • Employee Forms
  • Managers/Supervisors
    • Training Options for Supervisors
    • Identifying Troubled Employees
    • Management Referral Guidelines
    • Frontline Supervisor
  • Providers
    • Levels of Care Criteria
    • Procedures for EAN Providers
  • Workshops
    • Workshops for Managers & Supervisors
    • Communications Workshops
    • Emergency First Responders
    • Workshops for Employees
  • Locations
    • Asheville
    • Hendersonville
    • Sylva
    • Waynesville
  • Contact

Managers/Supervisors

Management Consultation

Consultation is provided to all levels of management concerning corrective action to help resolve problems such as poor productivity, absenteeism, policy violations, fitness for duty, or departmental discord. Counselors are available for brief telephone consultations or on a face to face basis for more in-depth discussion. The amount of consultation is unlimited.

 Critical Incident Stress Debriefing/Post-Trauma Response

A counselor or team of counselors aid individuals, departments, and organizations in responding to workplace traumas such as threats of violence, serious injury, death, robbery, etc. that may seriously disrupt day-to-day functioning. Employee Assistance Network counselors have extensive training and experience in responding to workplace traumas.

Supervisory Training

Training modules teach managers and supervisors the concept of the EAN Program as a management tool to aid in the resolution of productivity issues.   The focus is on documentation, identification, early intervention and resolution of job performance problems.  Handouts and audiovisuals are incorporated into the sessions.  Training modules may be modified as necessary to meet the individual needs of the managers and organizations. 

Frontline Supervisor

The Frontline Supervisor is a monthly newsletter designed to assist managers and supervisors in dealing with employee related issues.  It gives supervisors tips and contains information on the supervisor’s role and how to use the EAP as an effective tool.

For more information, contact EAN 800.454.1477 or 828.252.5725.

Announcements

 Introducing EAN’s newest staff counselor ~  Tatiana Martinez, M.A., LCMHCA, NCC

Tatiana is a counselor at EAN. She provides assessment, coaching, referrals, and brief counseling services. Tatiana has experience working with children, adolescents, adults, and families in individual and group settings. She has had the privilege of offering therapeutic services in residential, transitional, and private practice settings. She provides a person-centered and trauma informed care approach when working with clients managing issues related to trauma, depression, anxiety, and stress. She believes in meeting the client where they are at in effort to provide the best possible care. Tatiana holds a Master’s in Clinical Mental Health Counseling from Lenoir-Rhyne University, and is a Licensed Clinical Mental Health Counselor in NC.
Celebrating Black History Month 
Black History is a time when African-Americans Can take the time out and see what the people before Them fought for. Black History is a time of rejoicing, celebrating And thanking those African-Americans for giving Us hope or a life lesson that could be used.

 

2021 List of mini webinars  – read more for list and links below

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Learn More

  • EAN brochure (PDF)
  • Frontline Supervisor Newsletter
  • Balanced Living Newsletter

Testimonials

"Bolton WNC has had the pleasure of offering EAN to our employees for many, many years."

Mark Bolton
Bolton Construction & Service of WNC, Inc

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EAN Online

This is a service available to employees and family members of organizations that incorporate on-line services in their EAP contract.

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Locations

Asheville Office

Hendersonville Office

Sylva Office

Waynesville Office

Appointments

Want to make an appointment to see an EAN counselor?

Call 800-454-1477 and talk with the person who answers the phone. We will need to know the employer you or your family member has the EAN benefit through and some other demographic information to schedule your first appointment.

Insurance

Want to know who is in network to see a mental health provider through your insurance?

Call 800-454-1477 and talk with the person who answers the phone. We will need to know the employer who provides your health plan and if we manage the benefit, we will be able to connect you to an in network provider who specializes in the issues you want to work on.

EAP

Looking for an EAP?

Call 800-454-1477 and we will talk with you about the unique needs of your organization and how best to develop an Employee Assistance Program that meets those needs.

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