The training topics listed below can be offered as a series for managers/supervisors through the training available to you within your comprehensive EAP. We can tailor the training sessions by using as many of the topics listed below that will be most effective to your management team
EAN Supervisory Training – This workshop offers the basics for new and experienced managers in how your Employee Assistance Program can be a useful management tool. The workshop covers resources provided by EAN, how to identify performance issues, how to address issues with employees and how to make a management referral to EAN to help a troubled employee. The workshop also addresses dealing with substance abuse issues in the workplace and how to maintain a drug free workplace.
Communication Skills for Managers – Good communication skills are the key to being a good manager. This workshop helps managers practice listening skills and assertive communication with employees along with identifying ways to manage stress under difficult situations. Supervisors will leave this workshop with an understanding of healthy skills to practice in daily communication with employees.
Constructive Confrontation Skills for Managers – Confronting performance problems isn’t fun for managers or employees, however not confronting them can lead to larger problems. This workshop helps managers understand the process for addressing a problem in the work environment effectively and learning ways to avoid the common traps that even the most experienced managers can fall into.
Harassment Prevention: In today’s world, having a respectful workplace is more important than ever. Not only does preventing harassment affect morale and productivity but it also protects employers, supervisors and employees from legal problems This workshop educates supervisors about the dangers of harassment and hostile work environments and gives them the information they need to know how to handle concerns about harassment and how to prevent it.
Making Generational Differences Work – Today’s workforce can have as many as four different generations working together, each with their own distinctive style and ways of viewing work-related issues. This workshop helps managers understand the outlook and experiences of different generations to improve respect, communication and relationships in the multi-generational workplace.
Managing Successful Change and Transition – In today’s world, that old saying, “the only thing constant is change” is truer than ever. Rapid and major changes occur both in our personal lives and in the organizations where we work. Understanding the change process, employee responses to change and strategies for managing those responses to change is the focus of this workshop.
Sexual Harassment Preventio – In the workplace, sexual harassment is everyone’s concern. Many supervisors and employees are unclear about what actions may be considered as harassment. This workshop gives clear examples and definitions. It is particularly helpful in supporting managers who need to know when and how to take action.
Team Building through Effective Leadership – Effective teams don’t just happen, they require healthy and strong leadership. This workshop helps leaders to define team and to consider the important elements to building an effective team. The goal of this training is to provide managers with information to create and build their team in any work environment.
Valuing Diversity: Multicultural Communication – The face of America is changing, and the pace of that change is increasing every year. In this workshop you will be provided with thoughtful tips on how to accommodate the increasing workforce in a manner that is respectful to others and yourself. Studies have shown that companies with managers who are actively aware of the issues of diversity are more productive and profitable than those that are not.
Violence Prevention in the Workplace – An ounce of prevention is worth far more than a pound of cure when it refers to the threat of violence in the workplace. The employer who has a plan in place for handling highly sensitive situations is far less likely to be the target of threats or actual violence. This workshop aims to assist particularly managers in recognizing and responding immediately and appropriately to potential violence from within and outside the workplace. This workshop can be a beginning step to help a company develop a workable violence prevention plan and/or threat assessment team or it can be a re-fresher for an organization that already has violence prevention plan in place.
For more information, contact EAN 800.454.1477 or 828.252.5725.